Shipping & Returns Policy
Shipping
Where We Ship
We ship within the United States, to Canada, and to select international destinations available at checkout.
Free U.S. Shipping
Free standard shipping applies to U.S. orders. No minimum, no code required.
Canada and International Shipping
Shipping rates, duties, taxes, and available delivery options are calculated at checkout based on the destination.
Processing Time
Orders are typically processed within 1-2 business days.
Delivery Estimates
Free standard U.S. shipping: 5-8 business days
Priority shipping: shown at checkout
Canada and international delivery: shown at checkout
Returns
30-Day Returns
Contact us within 30 days of delivery to start a return.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
Return Condition
Items must be unused and returned with the original product box and packaging.
Refund Timing
Refunds are issued within 5-7 business days after the return is received and inspected.
Questions
Have questions about shipping, tracking, returns, or an order issue?
Send us your order number and a short note so we can help faster.
Email: hello@shoobiegolf.com
Shipping & Returns FAQs
Common questions about our shipping and return policies
We ship within the United States, to Canada, and to select international destinations available at checkout. Free standard shipping applies to U.S. orders. Canada and international shipping rates, duties, taxes, and delivery options are shown at checkout.
Once your order ships, you'll receive a tracking number by email. Use that link to follow your package. If the tracking has not updated after a few business days, contact us with your order number.
Standard Shoobie products can be returned within 30 days as long as they are unused and returned with the original product box and packaging. Custom or personalized items are non-refundable after proof approval, except in the case of a manufacturing defect. Final sale items are also non-returnable.
Yes. Customers are responsible for return shipping costs. We recommend using a trackable shipping method because we cannot process a refund until the returned item is received and inspected.
The 30-day return window starts on the date your order is delivered, not the date the order was placed.
Still have questions?
Send us your order number and we can help with shipping, tracking, or return questions.
Contact Us