Privacy Policy
This Privacy Policy explains how Shoobie Golf collects, uses, and protects information when you visit our website, place an order, contact us, join our email list, or request a custom product.
Last updated: June 2026.
This Privacy Policy explains how Shoobie Golf collects, uses, and protects information when you visit our website, place an order, contact us, join our email list, or request a custom product.
Last updated: June 2026.
We collect the details needed to process and ship your order, including contact information, shipping address, billing details, purchased products, and order history.
If you request a custom logo or personalized product, we may collect design files, reference images, brand details, and follow-up notes needed to prepare your proof.
If you sign up for emails, we use your email address to send updates and offers. We may also use cookies and analytics tools to understand site performance and shopping behavior.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, shipping address, billing address, order details, messages, custom logo files, and other information you send through forms or email. We also collect information automatically when you visit our site, such as device information, browser type, IP address, pages viewed, referring pages, and interactions with our site.
2. How We Use Information
We use information to process orders, accept payments, ship products, provide customer support, respond to questions, prepare custom proofs, improve our website, prevent fraud, send order updates, and send marketing messages if you have opted in or where allowed by law.
3. Payments
Payments are processed by Shopify and other payment providers. We do not store full credit card numbers on our own systems. Payment providers may collect and process payment information under their own privacy and security practices.
4. Shipping and Fulfillment
We share the information needed to fulfill and deliver your order with shipping carriers, fulfillment providers, and related service providers. This may include your name, shipping address, email address, phone number, order contents, and tracking details.
5. Email Marketing
If you subscribe to marketing emails, we may send product updates, offers, and store news. You can unsubscribe at any time by using the unsubscribe link in an email or by contacting us.
6. Cookies and Analytics
Our site may use cookies, pixels, analytics tools, and similar technologies to keep the site working, remember preferences, understand traffic, measure marketing performance, and improve the shopping experience. You can control cookies through your browser settings, but some site features may not work correctly if cookies are disabled.
7. How We Share Information
We share information with service providers that help us operate the business, including Shopify, payment processors, shipping carriers, fulfillment partners, email platforms, analytics providers, fraud-prevention tools, and customer support tools. We may also share information when required by law, to protect our rights, to prevent fraud, or in connection with a business transfer.
8. Custom Artwork and Files
If you submit artwork, logos, photos, or design files for a custom product, we use those files to review your request, prepare proofs, communicate with you, and produce the approved item. We do not claim ownership of customer-submitted artwork, but you are responsible for ensuring you have the right to use any files you submit.
9. Data Retention
We keep information as long as needed to operate our store, fulfill orders, provide support, meet accounting and tax obligations, resolve disputes, prevent fraud, and comply with legal requirements.
10. Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal, fraud-prevention, tax, accounting, and operational requirements. You can unsubscribe from marketing emails at any time.
11. Children
Our site and products are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.
12. Security
We use reasonable safeguards and rely on established commerce platforms and service providers to help protect information. No website, payment system, or data transmission is completely secure, so we cannot guarantee absolute security.
13. International Customers
If you access our site or place an order from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes are posted means the updated policy applies.
15. Contact
Questions about this Privacy Policy or privacy requests can be sent to hello@shoobiegolf.com.
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